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We’re here to help – whether you’re just starting your sourdough journey or need a hand getting your starter active.

Ancient Grain is a small Australian business, and we personally read and respond to every message. We usually respond within 24 hours, and often much sooner during weekdays.

If you’re reaching out about an activation issue, please include a few photos and a short description of your process — it helps us help you much faster.

The best way to contact us is via email:

support@theancientgrain.com.au

Before You Email

If you’re troubleshooting your starter, you may also find quick answers in our FAQ or activation guide. Most common issues (like slow rising or hooch on top) are completely normal and easy to fix.

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